Staging environment

How to structure and solve ambiguous problems

Hosted by Ruby Pryor

69 students

In this video

What you'll learn

How structured thinking builds trust in your logic

Structured problem-solving makes your reasoning easy to follow so stakeholders buy into your conclusions faster.

How MECE cuts through ambiguous problems

Learn what MECE (mutually exclusive, collectively exhaustive) means and why it's unparalleled in solving problems,

How to build a MECE framework for ambiguous problems

Understand how to use MECE to turn a vague, open-ended problem into a set of hypotheses or questions.

Why this topic matters

All the most important jobs in an organisation involve solving ambiguous problems. The more senior you get, the more ambiguous they become. To tackle these problems, you need a framework. This allows you to logically break down a problem and communicate the way you want to solve it to other stakeholders. It is the best way to build confidence in your approach and set yourself up for success.

You'll learn from

Ruby Pryor

Founder at Rex

I've been working in Design and Customer Experience for a decade across Australia and Asia.

My experience includes working for Boston Consulting Group, Grab and Nous Group. Outside of work, I have spoken at 10 UX conferences in 7 countries, appeared on multiple podcasts and been interviewed on Channel News Asia. I have taught design and UX research content to learners from 6 continents.

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